Médecins Sans Frontières/Doctors Without Borders (MSF) is an international, independent, medical humanitarian organisation that delivers emergency aid to people affected by conflict, epidemics, disasters or exclusion from healthcare. MSF’s actions are guided by medical ethics and the principles of impartiality, independence and neutrality.

Benefits of working with MSF Australia 

• Flexible & hybrid working arrangements   
• Salary packaging plus insurance benefits & allowances  
• Annual salary & Performance review 
• Annual individual training budget & LinkedIn learning licence 
• Employee Assistance Program  
• Meditation & wellbeing classes  
• Strong culture of diversity and inclusion 
• Career growth & development opportunities 
• Additional leave & purchased leave options  
• Monthly Friday afternoons off! 
• Plus more! 

Responsibilities of your role 

Reporting to the Regular Giving Manager this key relationship-based role is accountable for the day-to-day management of MSF Australia and MSF New Zealand’s Face to Face acquisition program to ensure donor fundraising targets are met and the long term Face to Face strategy is robust, compliant and of exceptional high quality.   

With a focus on stakeholder management, you will proactively develop the relationships with our external Face to Face suppliers to achieve KPI’s; oversee expenditure; develop quality data; and deliver best practice Face to Face campaigns that drive constant improvement across acquisition and retention programs. 

As a part of the industry leading Direct Marketing Fundraising team and broader Engagement department you will collaborate with international colleagues and internally contribute to growth strategies, reporting, annual planning and the budgeting process.  

What you will bring 

To be successful in this accountable role, you will be known for your natural flair for account management and your ability to exceed targets.  You will be motivated by developing your career in fundraising and being a part of a global humanitarian aid organisation.  Ideally you can demonstrate:  

• Experience with Face to Face fundraising or transferable skills in mass market fundraising with knowledge of regular giving and telemarketing. 
• Proven account management experience in Face to Face fundraising or similar with a track record in achieving revenue targets. 
• Strong financial acumen with a knowledge of budgeting and forecasting. 
• Experience analysing and using data to inform decisions and strategic outcomes – experience with Salesforce highly regarded. 
• Clear communication skills, with the ability to articulate complex ideas in a concise manner.  
• Experience developing compelling materials to support Face to Face campaigns.  
• Outstanding project management, organisational and administrative skills. 

Applications 

Select the apply button and upload your resume and Cover Letter to be considered for this position.  

Applications will be reviewed on receipt.   

For more information, see the Job Description or contact the MSFA Talent Acquisition team with any questions MSFAOfficeRecruitment@sydney.msf.org     

At MSF Australia, we believe the following five values form the foundations of our culture – Transparency, Respect, Understanding of Diversity, Stepping In and CollaboraTion.   

We value T.R.U.S.T as an essential element to how we operate and believe that these organisation values flow from this trust that we build.   

MSF Australia is committed to developing diversity, equity and inclusion in our workplace and fostering a culture of belonging for all our staff. We believe that a diverse workforce helps us better achieve our social mission of providing aid without agenda. We strongly encourage First Nations peoples, people from LGBTQIA+ communities, people from diverse cultures and language groups, and people who live with a disability to apply. We invite all requests for a reasonable adjustment to the recruitment process if this will support your application. For more information, please call or email MSFA Human Resources on +61 2 8570 2609   MSFAOfficeRecruitment@sydney.msf.org  

MSF Australia has a Child Protection Policy and COVID-19 vaccination policy in place, all employees are required to comply with these policies.   

In support of the Child Protection Policy, a criminal background check will be required during the  recruitment process for selected candidates. A criminal record will not automatically preclude anyone from the position they have been selected for.