Médecins Sans Frontières/Doctors Without Borders (MSF) is an international, independent, medical humanitarian organisation that delivers emergency aid to people affected by conflict, epidemics, disasters or exclusion from healthcare. MSF’s actions are guided by medical ethics and the principles of impartiality, independence, and neutrality.   

Benefits of working with MSF Australia 

• Flexible & hybrid working arrangements  
• Salary packaging plus insurance benefits & allowances 
• Annual salary review
• Annual performance review
• Annual personal training budget & LinkedIn learning Licence
• Employee Assistance Program 
• Wellbeing support & Headspace app membership
• Strong culture of diversity and inclusion
• Career growth & development opportunities
• Additional leave & purchased leave options 
• Novated lease & retail discount benefits
• Monthly Friday afternoons off!
• Plus more!

Responsibilities  

Reporting to the Head of Digital this key management role will shape the digital marketing strategy and lead a high-impact team to deliver multi-channel campaigns that build brand awareness, strengthen advocacy, and enhance the recruitment and engagement of Internationally Mobile Staff (IMS) across Australia and New Zealand. 

Accountabilities include fostering a collaborative culture and mentoring a team of three; creating engaging written and visual content and designing and evaluating digital campaigns; platform optimisation and enhancing the user experience through shaping integrated user journeys; and managing compliance, reporting, budgets, and supplier relationships. You will be central to connecting IMS with international project opportunities while amplifying MSF’s voice and values to the public.  

As the primary liaison with MSF international digital counterparts you will ensure the alignment of platform investments and content development as well as managing internal relationships with cross departmental teams.  

Requirements  

To be successful in this collaborative position, you will be known for your innovative thinking, positive management style, and proven ability to deliver targets.  Ideally you can demonstrate the following:   

• Demonstrated success in digital marketing strategy development and execution  
• Experience leading digital teams and stakeholder management 
• Proficiency in CMS, CRM, SEO, analytics tools and marketing automation platforms 
• Superior time management skills and ability to deliver to deadlines. 
• Excellent copywriting, content development and editing experience 
• Analytical and problem-solving skills, with the ability to use data and insights to drive strategic decision making. 
• Strong communication and interpersonal skills, with the ability to articulate complex ideas in a clear and concise manner. 
• Awareness of latest digital marketing trends 

Applications 

Select the Apply button and upload your resume and cover letter via the MSFA Careers Portal. Applications will be reviewed on receipt.  

For more information, see this link to the Job Description or contact the MSFA Talent Acquisition team with any questions via MSFAOfficeRecruitment@sydney.msf.org    

At MSF Australia, we believe the following five values form the foundations of our culture – Transparency, Respect, Understanding of Diversity, Stepping In and CollaboraTion.  

We value T.R.U.S.T as an essential element to how we operate and believe that these organisation values flow from this trust that we build.  

MSF Australia (MSFA) is committed to developing diversity, equity and inclusion in our workplace and fostering a culture of belonging for all our staff. We believe that a diverse workforce helps us better achieve our social mission of providing aid without agenda. We strongly encourage First Nations peoples, people from LGBTQIA+ communities, people from diverse cultures and language groups, and people who live with a disability to apply. We invite all requests for a reasonable adjustment to the recruitment process if this will support your application. For more information, call or email MSFA Human Resources on +61 2 8570 2609   MSFAOfficeRecruitment@sydney.msf.org  

MSF Australia has a Child Protection Policy and COVID-19 vaccination policy in place, all employees are required to comply with these policies.  

In support of the Child Protection Policy, a criminal background check will be required during the recruitment process for selected candidates. A criminal record will not automatically preclude anyone from the position they have been selected for.